Frontline Technologies
Frequently Asked Questions
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AI Visibility Score is a proprietary metric that measures how often and how prominently your brand appears in responses from AI platforms like ChatGPT, Gemini, Perplexity, Claude, Copilot, and DeepSeek.

The score is based on four key factors:

  • Mention frequency – How often your brand appears
  • Prominence – Where in the response you appear (first, middle, last)
  • Sentiment – Positive, neutral, or negative context
  • Source authority – Quality of sources citing your brand

All scores are industry-weighted – meaning FMCG, Finance, Healthcare, and other sectors get custom weightings because they use AI platforms differently.

Explore the AI Visibility Score pillars

Traditional SEO focuses on Google search results. AI Visibility focuses on conversational AI responses. When a user asks ChatGPT "What's the best chocolate brand?", the answer isn't a list of blue links – it's a curated response with 3-5 brand recommendations.

Being visible in these responses is becoming critical because:

  • 40% of users now start their product research on AI platforms (Gartner 2025)
  • Traditional search volume is declining by 25% annually
  • AI platforms don't just show links – they make recommendations

See how Frontline Visibility works

Frontline Visibility is a product of Frontline Technologies, an AI & data-driven technology company building the future of brand intelligence.

We're a team of AI researchers, data scientists, and engineers dedicated to helping brands understand and optimize their presence across AI platforms. Founded in 2025 and based in the Netherlands, we're backed by leading investors and trusted by hundreds of companies worldwide.

Learn more about our story

Frontline Technologies is the parent company — the team, the technology, and the vision. Frontline Visibility is our first product, a specialized platform for tracking brand mentions across AI platforms like ChatGPT, Gemini, and Perplexity.

Think of it as: Frontline Technologies builds the engine; Frontline Visibility is the car you drive.

Visit Frontline Technologies →

Prompts are the questions you want to track. For example: "What is the best chocolate brand?" or "Which bank has the lowest mortgage rates?"

Queries are the actual API calls – each prompt executed on each AI platform, multiplied by your tracking frequency.

Example calculation:

  • 10 prompts × 4 AI platforms × weekly tracking (4x per month) = 160 queries/month
  • Our plans give you enough queries for daily tracking of all your brands

Compare plans and query limits

Yes – you effectively get two months free.

For example, the Professional plan:

  • Monthly: €90 × 12 = €1,080/year
  • Yearly: €900/year (save €180, which is about 17% – we round it up to 20% for simplicity)

All plans include the yearly option, and you can switch at any time.

See all pricing options

Yes, every plan comes with a 7-day free trial. No credit card required, no commitment. You can cancel anytime during the trial and you won't be charged.

During the trial, you get full access to all features of the plan you're trying, including all AI platforms and analytics. Seven days is plenty of time to track your brands, run competitor analysis, and see the value for yourself.

Start your free trial now

Absolutely. You can upgrade, downgrade, or cancel anytime. Changes take effect immediately, and we'll prorate your billing so you only pay for what you use.

Most customers start with Professional and upgrade to Business or Enterprise as they grow.

Explore all available plans

We currently track 6 major AI platforms:

  • ChatGPT (OpenAI) – GPT-5.4, GPT-4.1
  • Claude (Anthropic) – Sonnet 4.6, Opus 4.6
  • Gemini (Google) – Gemini 3.1, 2.5 Pro
  • Perplexity AI – Enterprise Pro searches
  • Microsoft Copilot – E7 Enterprise
  • DeepSeek – DeepSeek V4, V3

We're constantly adding new platforms. Enterprise clients get early access to beta platforms and custom integrations.

Learn how platform tracking works

Data is updated daily for all plans. Professional and Enterprise plans also get real-time alerts when significant changes occur (e.g., sudden visibility drops, competitor mentions).

Historical data retention depends on your plan:

  • Starter: 7 days
  • Professional: 90 days
  • Business: 1 year
  • Enterprise: Unlimited

Compare data history across plans

How to improve your score

Yes. Business and Enterprise plans include full API access. You can:

  • Integrate AI visibility data into your existing dashboards
  • Pull raw data for custom analysis
  • Automate reporting workflows

Our API is RESTful, well-documented, and supports both REST and GraphQL. We also provide SDKs for Python, JavaScript, and Node.js.

See Business & Enterprise plans with API access

The Enterprise plan is designed for large organizations with complex needs:

  • Unlimited prompts & queries (10,000+ queries/month)
  • All 6 AI platforms + early access to beta platforms
  • Unlimited brand tracking
  • White‑label reports – reports with your own branding
  • Dedicated support – 24/7 priority with a dedicated account manager
  • SSO & custom integrations – SAML, OAuth, custom API limits
  • SLA guarantee – 99.9% uptime
  • Unlimited data history

Enterprise plans start at €2,500/month, with custom quotes available for higher volumes.

Contact our enterprise team

Yes. If you need more queries, custom prompts, specific AI platforms, or special integrations, we can create a custom plan tailored to your needs.

Just contact our sales team and we'll work with you to build the perfect solution.

See standard plans as a starting point

Absolutely. We take data security and privacy extremely seriously:

  • SOC 2 Type II compliant – audited annually
  • GDPR compliant – for European customers
  • Data encryption – at rest and in transit (AES-256, TLS 1.3)
  • No data sharing – we never share your data with third parties
  • Role-based access for your team

Read our privacy & cookie policy

Yes, but only the data that\'s publicly available. We only track mentions and visibility of brands in public AI responses – exactly what any user would see if they asked the same question.

We never access private data, internal documents, or anything behind paywalls. All data we provide is based on public information.

Learn how our data collection works

Still Have Questions?

We're here to help. Our team typically responds within 2 hours during business days.

Frontline Visibility is a product of Frontline Technologies.

SOC 2 Compliant99.9% Uptime SLAEnterprise-grade security